- Description
- Features
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
Important Safety Update:
Standards Australia have now made it a requirement for any automated door that is able to be controlled by a smart device to be fitted with safety/PE beams. Our full range of beams can be found by clicking here and if you are unsure which model will suit your motor, please contact us any time.
Add monitoring and control away from home via the Merlin myQ app for smart devices including Apple Watch. Includes myQ Gateway and the Protector System (Safety IR Beams) to protect your loved ones and belongings.
Monitor and control away from home*
myQ technology allows you to monitor and control your garage door away from home.
Receive alerts and notifications
Receive alerts and notifications for complete peace of mind knowing you are in control away from home.
myQ Scheduling*
With myQ Scheduling you can select specific close times for your garage door.
myQ Touch ID**
myQ Touch ID removes the need to input your 4-digit security code to access your Merlin myQ app.
Compatible with garage door openers bearing the myQ Compatible logo:
- Commander Essential (MS65MYQ)
- Commander Elite (MS105MYQ)
- Commander Extreme (MS125MYQ)
- SilentDrive Essential (MR655MYQ)
- SilentDrive Elite (MR855MYQ)
*Compatible with up to 8 Merlin or Grifco myQ openers
*Linking your myQ account to partners may require a subscription fee.
** Available only for iPhone and iPad products that offer fingerprint functionality. myQ is only compatible with iOS devices with firmware 11, 12 and 13, and Android devices with firmware 7, 8 and 9. Before purchasing or installing myQ on your device, please ensure you have access to a device with the appropriate firmware.
Compatible with garage door openers bearing the myQ Compatible logo: Commander Essential (MS65MYQ) Commander Elite (MS105MYQ) Commander Extreme (MS125MYQ) SilentDrive Essential (MR655MYQ) SilentDrive Elite (MR855MYQ)
Linking your myQ account to partners may require a subscription fee. * Available only for iPhone and iPad products that offer fingerprint functionality. myQ is only compatible with iOS devices with firmware 11, 12 and 13, and Android devices with firmware 7, 8 and 9. Before purchasing or installing myQ on your device, please ensure you have access to a device with the appropriate firmware.
Important Safety Update: Standards Australia have now made it a requirement for any automated door that is able to be controlled by a smart device to be fitted with safety/PE beams. Our full range of beams can be found by clicking here and if you are unsure which model will suit your motor, please contact us any time.
Products are delivered Australia wide using Australia Post (Registered Post). Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
View Store PoliciesPlease choose carefully before you buy.
For faulty products, Remote Pro offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.