Secure Your World Pty Ltd (ACN 622 358 829)
1 Overview
This privacy policy (Privacy Policy) sets out how Secure Your World Pty Ltd (ACN 622 358 829) of 140-158
Dryburgh Street, North Melbourne (‘The Supplier’, ‘Us’ ‘We’) collects, stores, uses, protects and shares your
personal information. It applies to our website and all related websites, applications, services and tools (together
the Website). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your
personal information by Us in the manner described in this Privacy Policy.
Unless we obtain your written consent, we will not sell, disclose, licence or rent your personal information to a
third party for that third party’s marketing purposes.
We will protect your personal information in accordance with Australian Privacy Principles contained within the
Privacy Act 1988 (Cth) (“Privacy Act”). These principles govern how we can collect, use, hold and disclose your
personal information, as well as ensuring the quality and security of your personal information. A copy of the
Australian Privacy Principles may be obtained from the following website at www.privacy.gov.au.
We reserve the right to amend this Privacy Policy at any time by posting the amended terms on the Website. If we
make material changes to this policy, we will notify you by means of a notice on our Website so that you can
access and review the changes. If you object to any changes, you may close your account with Us. By continuing
to use the Website after notice of changes has been published on the Website, you are deemed to have
consented to the changes.
2 Definitions
“Personal Information” means information that can be associated with a specific person and can be used to
identify that person. Information that has been made anonymous or aggregated so that it cannot be used,
whether in combination with other information or otherwise, to identify a specific user is not personal information.
3 Collection
We collect Personal Information in a number of ways, including:
4 when you provide information directly to Us in person, by phone or in writing (whether electronic, via our
communication tools or otherwise);
5 when you visit and/or use the Website, in which case, we record information sent to us by your computer,
mobile device or other access device; and
6 from third parties such as Our related entities, service providers to Us, credit reporting agencies, operators
of linked websites, applications and advertising on the Website.
3.1 What we collect
We collect the following types of Personal Information in order to provide you with our services, use of the
Website and for the purposes provided for in this Privacy Policy:
7 your name, phone number, mobile telephone number, email address, physical address and other contact
information;
8 financial information such as credit card or bank account numbers;
9 records and content of communications with Us or any other person including when using Website
communication tools;
10 personal information based on your activities on the Website;
11 personal information you provide to us through any discussions boards, correspondence, member
information pages, disputes, or shared by you from other social applications, services or websites;
12 to the extent permitted by law, other personal information provided by or obtained from third parties (such
as a credit bureau) including navigation and demographic data and credit check information;
13 additional personal information we ask you to provide to verify your identity or when we suspect that you
are in breach of our Terms & Conditions, this Privacy Policy or other Website policies (including your
personal ID and your answers to any questions we pose to you); and
14 personal information from your interaction with the Website and its content and advertising, including
device identifiers, device type, geo-location information, connection information, statistics on page views,
traffic to and from the Website, mobile network information, time, date, referring URL, the type of operating
system and browser, ad data, IP address and standard web log data.
15 How personal information is used
Our principal purpose in collecting, using and storing your personal information is to provide you with the goods
and/or services requested by you and to enable you to use the Website in a personalised, safe and efficient
manner. You consent to us collecting, using, storing and sharing your personal information to:
16 provide the goods and services requested by you;
17 research, develop and improve Our goods and services;
18 to conduct surveys to determine use and satisfaction with Our goods and services;
19 to generate statistics in relation to the Website;
20 detect, investigate and prevent potentially unlawful acts or omissions or acts or omissions with the
potential to breach our Terms & Conditions, this Privacy Policy or other policies;
21 enforce our Terms & Conditions, this Privacy Policy or other policies;
22 verify information for accuracy or completeness (including by way of verification with third parties);
23 combine or aggregate your personal information with information we collect from third parties and use it for
the purposes set out this Privacy Policy;
24 contact you at your contact details we have collected, by way of voice call, post, text message or email;
25 aggregate and/or make anonymous your personal information, so that it cannot be used, whether in
combination with other information or otherwise, to identify you;
26 collect fees, resolve disputes and to identify, test and resolve problems;
27 notify you about the Website and updates to the Website from time to time;
28 investigate and determine whether to approve the opening of a credit account on your behalf;
29 supply you with generalised, targeted or personalised marketing, advertising and promotional notices,
offers and communications based on your preferences, and measure and improve our marketing,
advertising and promotions based on your ad customisation preferences.
1.1 Opting out
You may withdraw your consent to us collecting, storing, using and disclosing your personal information in
accordance with this Privacy Policy, but as a result you may not be permitted to continue to use the Website or
some of our goods and services or your access may be limited.
You may at any time add, update or remove personal information. We may use any aggregated data derived from
your personal information even if it has been updated or deleted, but we will not use that information that would
identify you personally.
You may opt out of receiving our marketing, advertising and promotional notices, offers and communications by
communicating this to us in writing at the email address below.
30 Disclosure to third parties
In certain situations, businesses or third party websites we are affiliated with may sell items or provide services to
you through our website. We will share your personal information with that affiliated third party to the extent that
we deem it related to the transaction or service.
Notwithstanding section 4.1 above, you agree that we may disclose your personal information to:
31 enforce our Terms & Conditions, this Privacy Policy and other policies;
32 comply with any applicable law, request by a governmental agency or regulatory authority or legally
binding court order;
33 respond to or resolve claims that a member has violated the rights of others;
34 protect a person’s rights, property or safety;
35 Our directors, staff, contractors, professional advisers and related entities;
36 outsourced service providers who assist Us to provide its services such as information technology
providers and marketing advisers (including in relation to fee collection, fraud investigations and Website
operations);
37 third parties to whom you expressly ask us to send, or consent to us sending, your personal information;
38 credit agencies (including regarding missed and late payments or other defaults or breaches on your
account); or
39 such entities that we propose to merge with or be acquired by and in such case, we will require that the
new entity following the merger or acquisition to adhere to this Privacy Policy.
We do not have control over the policies and practices of third party websites or businesses as to their privacy or
practices. If you choose to take part in a transaction with a third party through our website, please review
their relevant policies.
40 Agents
We may from time to time employ other companies or individuals to perform tasks on our behalf, and will
therefore need to share your information with them to provide products or services to you. Our agents do not have
any right to use the personal information provided to them, unless we inform you otherwise.
41 User Profiles
Certain user profile information, including but not limited to, a user’s username and image that such user has
uploaded to our website, may be displayed to other users to facilitate user interaction on our website. Any content
that you upload to your user profile, including personal information or photos may become publicly available and
can be collected by other users. Your username may also be displayed to other users if you post comments or
images through the website, and other users may contact you through such comments.
42 Use of Cookies
43 We (or a third party providing services to Us) may use cookies, pixel tags, "flash cookies”, or other local
storage provided by your browser or associated applications (each a Cookie and together Cookies). A
Cookie is a small file that stays on your computer or device until, depending on whether it is a sessional or
persistent cookie, you turn your computer or device off or it expires (typically between 7 and 30 days
depending on user settings).
44 Cookies may be used to provide you with our range of services including identifying you as a user of the
Website, remembering your preferences, customising and measuring the effectiveness of the Website and
our promotions, advertising and marketing, analysing your usage of the Website, and for security
purposes.
45 Cookies may collect and store your personal information. This Privacy Policy applies to personal
information collected via Cookies. You may adjust your internet browser to disable Cookies. If Cookies are
disabled, we may not be able to provide you with the full range of Our services.
46 You also may encounter Cookies used by third parties and placed on certain pages of the Website that we
do not control and have not authorised (such as webpages created by another user). We are neither
responsible nor liable for the use of such Cookies.
47 The Website may also include links to third party websites (including links created by users or members)
and applications and advertising delivered to the Website by third parties (Linked Sites). Organisations
that operate Linked Sites may collect personal information including through the use of Cookies. We are
neither responsible nor liable for Linked Sites and recommend that you read the privacy policies of such
Linked Sites before disclosing your personal information.
48 No Spam, Spyware or Spoofing
49 You are prohibited from engaging in spam, spyware or spoofing type activities, regardless of whether
directed towards Us or other users of our Website.
50 You must not use the Website or any of its communication tools to send, upload or distribute spam,
viruses or malicious, illegal or prohibited content to the Website or otherwise send content that would
breach our Terms & Conditions or this Privacy Policy.
51 We may (or we may engage a third party service provider to) take steps to scan and filter messages to
check for spam, viruses, phishing attacks and other malicious activity or unlawful or content prohibited by
this Privacy Policy and our Terms & Conditions.
52 To report spam, spyware or spoof activities to Us, email us at scott@secureyourworld.com.au.
53 Accessing and amending your personal information
54 You can access and amend much of your Personal Information by either contacting Us in accordance with
Clause 11 of this Privacy Policy or directly on the website. It is your responsibility to ensure that your
information is accurate and up to date. You may need to confirm your identity with Us in order to amend
your Personal Information. We will not amend your Personal Information if we cannot confirm your identity.
55 Storage and security
56 We store and process your Personal Information on our local computer hard drive in password protected
files and in paper based files stored in in Australia.
57 Account Closure
58 If you request us to do so, we will as soon as reasonably practicable close your account, file or matter with
Us.
59 We may also close, terminate or deactivate inactive accounts, files or matters that have been used in
breach of our Terms & Conditions, Privacy Policy or other policies from time to time.
60 To the extent permitted by law, we reserve the right under certain situations to retain and store your
Personal Information for such period as is deemed necessary by Us, notwithstanding closure, termination
of your account, file or matter. Such situations include where we are required to comply with laws or
regulations, the collection of fees owing to Us, the resolution of disputes, the prevention of fraud, unlawful
activity or activity prohibited by this Privacy Policy or our Terms & Conditions, or the enforcement of our
Terms & Conditions or this Privacy Policy.
61 Information Sharing with Social Media
We may offer services that allow you to share public aspects of the Website with third party websites such as
Google Plus, Twitter, LinkedIn, Facebook and other social media websites.
62 Contact Us
If you have a question regarding this Privacy Policy or you would like to make a complaint, please contact the
Privacy Manager at:
Email: scott@secureyourworld.com.au
Address: 140-158 Dryburgh Street, North Melbourne, VIC 3051
Contact: Scott Cairns
