- Description
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- Shipping Policy
- Exchange, Returns, and Refunds Policy
New legislation was passed in March 2013 by the NSW Government to prevent children falling from windows. All windows above the ground floor in any existing residential strata schemes must be fitted with a lock or safety device which prevents the window opening more than 12.5cm. Owners corporations will have 5 years to fit these devices retrospectively.
Minister for Fair Trading Anthony Roberts said the installation of window safety devices in New York had resulted in a 96% reduction in child fall hospital admissions.
The new laws are in line with changes to the Building Code of Australia which made window safety devices compulsory in new residential buildings from 1 May 2013.
Carbine window locks offer a higher level of modular security for all sliding window applications. Ease of installation and high security make this product the leader in it's field. Features include:
-- Stylish design
-- Easy installation, fits in seconds with no screw fixing required
-- Utilizes 2 different types of barrels (accepts the PIP model barrel). Our patented C4 wafer barrel allows the use of C4 5 and 6 pin keys
-- Or LF wafer barrel allowing the use of Keyline LF29S (Silca LF43R), Keyline LF16 (Silca LF6R) and GA1 keys.
-- Easily rekeyable
-- Designed to suit most aluminium sliding windows
-- Supplied with drilling template and packer
Carbine CMVL window locks, when fitted & used correctly, comply with the new "Falling from Windows" regulations. Please consult the BCA Building Codes for full information.
Important Notes:
To comply with regulations & provide adequate security, all locks must:
-- Be installed per the instructions included with the product
-- Be locked & have all keys removed
General terms and for normal trading hours;
Products are delivered Australia wide using Australia Post and other freight services. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 3 to 5 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
View Store PoliciesPlease choose items carefully before you buy.
For faulty products, Lock-It-Online offers a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. We do not offer a satisfaction guarantee on any of our products, however due to our high level of customer service, we will always endeavour to keep our customers happy and satisfied.
Please note;
• If your product is faulty, it will be replaced with an identical product.
• If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product ONLY, NOT including the freight costs.
• When returning item(s), please ensure the item(s) are undamaged and in the original packaging so we can resell the item(s)
• Any damaged item(s) returned will not be refunded.
• Any change of mind or incorrectly chosen item(s) returned will be subject to a 50% restocking fee.
• Any returned item(s) NOT in the original packaging but are undamaged, will be subject to a 50% restocking fee.
• Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you free of charge, within 5 working days from the date we receive the faulty product.
When making a claim, please make sure you provide the following details:
• Your full name.
• Your order number.
• Reason why you are returning the product.
• Your instructions informing us how you would like the issue resolved.
• Please include the original order confirmation or invoice you received with your product.
• Also, if you haven't previously provided a contact phone number, please include this with your return, this will ensure the issue is resolved quickly, should anyone need to contact you.