- Description
- Specifications
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- Shipping Policy
- Exchange, Returns, and Refunds Policy
The Whitco Window Winder range has been designed with a variety of options to suit both Timber and Aluminium awning style windows. Features: - Chain type operator for awning windows - Available in both 5 disc wafer cylinder versions which can be keyed to other Whitco 5 disc products and a CYL4 cylinder version which can be keyed alike to other 5 pin locksets with a CYL4 key way making it easier to achieve a 1 key solution for your home - Can be complimented with Whitco hook hinges or Whitco non-friction stays - Smooth and quiet operation - Maximum opening of 300mm (a total of 19 handle turns) - Has a through flyscreen operation - Foldable knob handle reduces width, preventing damage and interference with blinds - Options for restricted opening available to satisfy pool regulation requirements or high rise window applications - Corrosion resistant version available with a Stainless Steel chain and base plate - Available in Display, Residential and Trade pack versions - Exceeds the Australian Window Lock Standard requirements of AS4145.3-2001 level DW2SW2
• EAN: 9311847765191 • Maximum Window Weight: 15kg • Residential: Yes • Warranty / Guarantee: Whitco 10YR Mechanical • Window Material: Timber / Aluminium • Window Type: Awning • Tested to Standards: Tested to Australian Standard
General terms and for normal trading hours;
Products are delivered Australia wide using Australia Post and other freight services. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 3 to 5 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
View Store PoliciesPlease choose items carefully before you buy.
For faulty products, Lock-It-Online offers a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. We do not offer a satisfaction guarantee on any of our products, however due to our high level of customer service, we will always endeavour to keep our customers happy and satisfied.
Please note;
• If your product is faulty, it will be replaced with an identical product.
• If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product ONLY, NOT including the freight costs.
• When returning item(s), please ensure the item(s) are undamaged and in the original packaging so we can resell the item(s)
• Any damaged item(s) returned will not be refunded.
• Any change of mind or incorrectly chosen item(s) returned will be subject to a 50% restocking fee.
• Any returned item(s) NOT in the original packaging but are undamaged, will be subject to a 50% restocking fee.
• Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you free of charge, within 5 working days from the date we receive the faulty product.
When making a claim, please make sure you provide the following details:
• Your full name.
• Your order number.
• Reason why you are returning the product.
• Your instructions informing us how you would like the issue resolved.
• Please include the original order confirmation or invoice you received with your product.
• Also, if you haven't previously provided a contact phone number, please include this with your return, this will ensure the issue is resolved quickly, should anyone need to contact you.