Tradco Classic Cupboard Knob 19mm Polished Brass 3650

Shipping Policy

Most of our products have a 3-5 business day handling time, but please note that this can vary depending on the product. Please refer to the stated handling time in each listing. If unsure, please call or contact us

We generally use Australia Post, Fastway Couriers, Couriers Please and TNT.

We will send to PO Boxes (less than 22kg).

Small and thin parcels are sent standard postage 1-6 Days in padded envelopes.

Thicker parcels over 500g up to 22kg we use Australia Post eParcel which has online tracking.

Parcels over 22kg will need to be sent with couriers. We will need street address and contact phone number.

Delivery times to country areas of WA, NT and QLD may take longer.

• Our Standard $9.95 Shipping excludes Safes and Bulky items, as well as items being shipped outside of Australia. You will be quoted a custom shipping price (based on weight, dimensions and your location) for these items

**Our free Shipping for orders over $99 excludes Safes and Bulky items, as well as items being shipped outside of Australia. You will be quoted a custom shipping price (based on weight and dimensions and your location) for these items.

For International orders, the quoted prices are in Australian dollars and the postage does not cover any customs/duty or tax. This will be at your cost (based on your countries rules and regulations).

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Exchange, Returns, and Refunds Policy

For purchases from this website, a 10% restocking fee will be incurred for all change-of-mind/incorrect purchases.

Returned items must be:

• unopened / unused in original packaging




• proof of purchase (ideally your tax invoice or Order No) provided.

Upon approval, items must be returned within 60 days with postage costs at your expense.

PLEASE NOTE: Some items are MADE TO ORDER and NON RETURNABLE. For these items you will be asked to check a tick box to confirm your understanding and provide your agreement.

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Customer Service Policy

i) Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

ii) Products may contain warranty documentation on or inside the packaging provided by the manufacturer or importer of the product. Unless clearly expressed otherwise, any such warranty is not given by Sydney Central Locksmiths Pty Ltd (T/as Keeler Hardware).

iii) All other warranties and representations are excluded, except those which cannot be excluded by law, including the Australian Consumer Law. Subject to the Australian Consumer Law, where Products supplied are not of a type ordinarily purchased for personal or household use, the Seller's liability to you is limited to refunding the price, replacing or repairing the relevant goods in relation to which the Seller's warranty has failed (at the Seller's option).

iv) To assist us in resolving any problems you may experience, please inspect the goods upon taking delivery and report any shortage, discrepancy, defect, wrong specification or similar problem to the Seller as soon as you become aware of it.

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Click & Collect Policy

A notification will be sent usually within 1-2 business days advising that the order is ready to collect.
Sydney Warehouse opening hrs:
Mon-Fri: 7am - 5pm | Sat: 8am - 2pm