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- Exchange, Returns, and Refunds Policy
Please note; this is a made to order item, 60-Business Days (Appx 8-Weeks) delivery from the date of order applies
Traka21 is a sophisticated stand-alone key management system which combines innovative RFID technology and robust design to provide small and medium sizes businesses with the advanced management of 21 keys or keysets in an affordable plug and play unit.
No ordinary key management system
Traka21’s innovative plug and play system provides small to medium size businesses with the very latest in intelligent key management.
Simple, efficient and cost-effective, Traka21 helps trace and account for every key or keyset, which are individually locked in place, ensuring that critical business operations are never jeopardised.
The key to business security
Despite the increasing sophistication of commercial security, the management of business critical keys remains a weak link.
At best they’ll be issued from a security desk. At worst they’ll be hung on a hook in open view or hidden somewhere at the back of a manager’s desk drawer. If you lose them or they fall into the wrong hands, you risk losing access to buildings, facilities, secure areas, equipment, machinery, lockers, cabinets and vehicles.
The difference between key issue and key management.
Traka21 authorises, secures and monitors all of your keys, automatically controlling and recording when a key is used and by whom – information which is made available either through the cabinet’s display or by export on a USB pen drive.
Operation â— Stand-alone Plug & Play solution with advanced RFID technology â— Touchscreen interface â— PIN access to designated keys or keysets which are individually locked in place â— Keys are securely attached using special security seals â— Simple to configure through setup wizard â— No requirement for network connection or PC â— Concealed robust fixing points allow secure wall fixing â— Mains operated with optional battery backup
Features â— User, key and access rights administration â— Multilingual functionality â— Screen based audit trail and reporting capability or export via USB port â— 21 robust, long-life iFobs with security seals â— 21 locking receptors with LEDs â— Robust and compact aluminium & ABS housing with no exposed hinges or obvious access points â— Manual override and door release functions in case of emergency â— Audible alarms
General terms and for normal trading hours;
Products are delivered Australia wide using Australia Post and other freight services. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 3 to 5 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
View Store PoliciesPlease choose items carefully before you buy.
For faulty products, Lock-It-Online offers a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. We do not offer a satisfaction guarantee on any of our products, however due to our high level of customer service, we will always endeavour to keep our customers happy and satisfied.
Please note;
• If your product is faulty, it will be replaced with an identical product.
• If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product ONLY, NOT including the freight costs.
• When returning item(s), please ensure the item(s) are undamaged and in the original packaging so we can resell the item(s)
• Any damaged item(s) returned will not be refunded.
• Any change of mind or incorrectly chosen item(s) returned will be subject to a 50% restocking fee.
• Any returned item(s) NOT in the original packaging but are undamaged, will be subject to a 50% restocking fee.
• Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you free of charge, within 5 working days from the date we receive the faulty product.
When making a claim, please make sure you provide the following details:
• Your full name.
• Your order number.
• Reason why you are returning the product.
• Your instructions informing us how you would like the issue resolved.
• Please include the original order confirmation or invoice you received with your product.
• Also, if you haven't previously provided a contact phone number, please include this with your return, this will ensure the issue is resolved quickly, should anyone need to contact you.