- Description
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
Lockwood 002DX mechanical digital deadlatch with lever.
Designed to control access into commercial areas, especially when frequent combination changes are needed to maintain security.
This digital deadlatch is suitable for open-in timber frame doors.
- Digital deadlatch with lever for open-in timber frame.
- 4 to 6 digit code.
- Stainless steel springs.
- Non-reversible tumblers.
- Inside lever free at all times.
- Bolt hold back function activated by rotating lever past 90 degrees.
- 60 mm backset.
- Cut resistant 18 mm projection stainless steel bolt.
- 11 concealed anchorage points.
- Door frame strengthener.
- Suits door thickness 32-45 mm.
- Key pad finished satin chrome.
- 002 body finished in satin chrome pearl.
- Supplied boxed.
Technical Specifications
Brand LOCKWOOD Accepts Single PIN Code Only Yes Door Thickness 32-45 mm Finish Satin Chrome Has Holdback Yes Has Key Override No Has Lever Handle On Inside Yes Has Passage Function (DIGITAL11) No Mechanical Digital Lock Yes On-door Code Change No Backset 60 mm Suits Timber FrameLockwood Keyless Entry Catalogue
- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.