- Description
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
The Gatelock is another new and unique product from Borg which combines:
- Two marine grade keypads (back to back).
- Lever handles for ease of use.
- Adjustable latch bolt, designed to fit metal gates of various sizes and types.
This self locking system is designed to be as adjustable as possible, being fully reversible, makes it suitable for left or right handed gates. Using the supplied telescopic fixing screws, makes the Gatelock simple to fit The two keypads are pre-set to the same code, but can be simply and easily changed to different and separate combinations as many times as required.
- Fully mechanical marine grade digital gate lock.
- Back to back keypads.
- Designed for use on metal gates with 40-60 mm square posts.
- Built-in mounting box.
- Spring loaded latch; adjustable between 65-80 mm.
- Manufactured using marine grade stainless steel.
- Salt-water tested for 1000 hours.
- Lever handles.
- 14 digit keypad.
- Telescopic fixings supplied.
- Simple to operate.
- Fully reversible.
- Easy code change procedure.
- More than 8000 codes to choose from.
- Finished in black.
Technical Specifications
Brand BORG Accepts Single PIN Code Only Yes Finish Black (Marine Grade Pro) Has Back To Back Code Pads Yes Has Code Lockout No Has Key Override No Has Levers On Both Sides Yes Mechanical Digital Gate Lock Yes On-door Code Change No Weather Resistant YesBorg Lock Code Change Instructions Borg Lock Servicing
- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.