- Description
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
Borg 2700 ECP series digital lock with 28 mm backset mortice lock and key override.
Now with on-door Easi-Code Pro code changing.
About ECP Easi-Code Procedure
No longer is it necessary to remove the lock and tumblers, the code can be changed with the lock on the door.
- New Easi-code on-door code changing procedure.
- Fully mechanical digital lock with holdback.
- External keypad with key override.
- Inside handle free at all times.
- Holdback function (can be removed if not required).
- Mortice latch compatible with electric strikes.
- Reinforced latch with nylon insert.
- Backset of 28 mm.
- 15.5 mm bolt projection.
- Face plate 96 x 26 mm.
- Lock body 75 (H) x 46 (D) x 23 (W) mm.
- Fully reversible.
- Suits doors from 35-54 mm thick.
- Designed for light to medium usage areas.
- Suitable for internal use.
- More than 4000 codes to choose from.
- Supplied with code change block pin
for deactivating external code change procedure (optional). - Silca keyway YA5 6 pin.
- Finished in satin chrome.
Technical Specifications
Brand BORG Accepts Single PIN Code Only Yes Door Thickness 35-54 mm Finish Satin Chrome Has Holdback Yes Has Key Override Yes Has Knob Outside Lever Inside Yes Has Passage Function (DIGITAL11) No Mechanical Digital Lock Yes On-door Code Change Yes Backset 28 mm Mortice LatchBL2000 ECP Easicode Pro Instructions V4 Borg Lock Servicing
- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.