- Description
- Specifications
- Documents
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
Borg Digi-Mech 2020 Knob/Knob BTB SC: Innovative, Secure, and Stylish Door Lock
Upgrade your door security with the Borg Digi-Mech 2020 Knob/Knob BTB SC, a state-of-the-art mechanical door lock designed for maximum security and ease of use. This lock eliminates the need for keys by utilizing numeric keypads on both sides of the door, making it a convenient and modern solution for your security needs.
Key Features:
- Mechanical Operation: No batteries required, ensuring reliable performance at all times.
- Dual Keypads: Features keypads on both sides of the door for added security.
- Easy Code Change: Effortlessly change the access code with over 8,000 possible combinations.
- Solid Construction: Equipped with a 60mm anti-thrust tubular latch and a 12mm bolt projection for enhanced durability.
- Adjustable Backset: Includes a standard 60mm backset with optional 70mm latches available.
- Versatile Fit: Compatible with doors ranging from 35mm to 54mm in thickness.
- Sleek Design: The satin chrome finish adds a modern and stylish touch to any door.
- Internal Use: Ideal for securing internal doors in homes or offices.
The Borg Digi-Mech 2020 Knob/Knob BTB SC is perfect for those seeking a reliable and customizable digital lock. Its easy-to-change codes and robust mechanical design provide peace of mind and control over access to your spaces.
Looking for more compact digital locks?
Explore the Borg Digi-Mech 2002, available at Gold Coast Smart Locks, for another excellent option in securing your property.
Technical Specifications
Brand
BORG
Accepts Single PIN Code Only
Yes
Door Thickness
35-54 mm
Finish
Satin Chrome
Has Back To Back Code Pads
Yes
Has Holdback
No
Has Key Override
No
Has Passage Function (DIGITAL11)
No
Mechanical Digital Lock
Yes
On-door Code Change
No
Backset
60 mm
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Borg Lock Code Change Instructions
Borg Lock Servicing
- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.